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About Us

The Local Guys Support Centre Team

The Local Guys โ€“ย Pest Controlย is a family-built franchise established in 2019. From humble beginnings in Adelaide, South Australia, The Local Guys offers pest control services nationwide to offer all states and territories quality pest control solutions.

We are dedicated to providing the highest level of customer services, pest control services, transparency and convenience for all of our customers, with a simple start-to-finish process designed to give you complete peace of mind!

The Local Guys Pest Control team have been in the pest control industry for over a decade. Over the 10+ years, we have had many successes, including:

  • We were the winner of four Excellence in Business awards in 2022, 2023 and 2024.
  • Our business has grown 100% year on year since starting.
  • We have a well-established client base who provide repeat business.
  • We have good relationships with our suppliers, meaning we can access equipment and materials at favourable rates.
  • Our brand is well-known, trusted and respected in the area.
  • We have beenย featuredย in business magazine articles and on national news segments.
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The Local Guys Core Values

Crowd
Devotion
We are devoted to the satisfaction of our clients and the success of our Franchise Partners! This is why our team is heavily dedicated to training and development. Behind every successful business is a happy customer base. We do not do anything by halves, which is why we have made it our mission to maintain a loyal customer base, while inviting new ones with open arms!
Teamwork
Innovation
We are firm believers in the idea that if you donโ€™t evolve, you die. Our team is always looking at ways to better improve our systems. We regularly are researching, training and learning for the growth of our brand, the growth of our Franchise Partners and to provide the best services possible to our clients. Nothing is perfect in life, but with innovation, you are one step closer!
Volunteering
Safety
There is a big difference in how a company operates when safety is a core value! To us, safety must be a priority! We value safety in the workplace so that we can continue to protect ourselves and our clients. We believe in good communication, mutual trust, effective preventive measures and a dedication to organisation.
Trophy
Integrity
Integrity embodies all that we do. Without this, any company will eventually fall apart. We believe in open, honest communication with our team and clients, and always doing what is right!
Winner
Passion
If you donโ€™t wake up every day and love what you do, then you are in the wrong industry! We believe passion is what drives purposeโ€ฆ and purpose drives achievement! Our team is extremely passionate about the pest control industry, our Franchise Partners and the clients we support.
Smiling Face With Heart
Family
At The Local Guys, rather than viewing our Franchise Partners and clients as โ€˜business transactionsโ€™, we view each person who works with us as a part of our โ€˜familyโ€™. We endeavour to create a personal connection with everyone who works with our company. We are โ€˜people-personsโ€™ and pride ourselves on the relationships we build within our franchise team.
Shaun & Renee Goulding

Our Divisional Franchise Partner: Meet Shaun Goulding

Prior to The Local Guys โ€“ Pest Control, Shaun Goulding worked in the motor vehicle industry as a member of the assembly body shop for Holden. When Holden announced its closure in South Australia, Shaun was made redundant in 2016. Seeking a new career, Shaun used his redundancy package to invest into a pest control franchise. Shaun knew the benefits of the pest control industry, such as the high profit margins, in addition to the stability and flexibility that a franchise could provide him and his family.

Shaun successfully grew his business and became popular locally. He built a strong client list and serviced a range of residential properties and businesses, such as large wineries, hotel groups, disability centres, and restaurants (national chains). He quickly became an expert in all thingโ€™s pest control, from bed bugs to possums and everything in between.

Despite his success in the pest control industry, Shaun was eager for more responsibility and to grow his career to the next level. Shaun saw the success of Jarrad and Staceyโ€™s quickly growing brand and the franchise model they had created and knew this was the path for him. As the Divisional Franchise Partner at The Local Guys, Shaun knew he could continue to successfully run his business, while also helping other people join and succeed in the pest control industry. This was when Shaun decided to move across from his current franchise and join The Local Guys team in 2021 as the Pest Control Divisional Franchise Partner.

A Decade of Experience: Meet Jarrad & Stacey Goulding

Jarrad and Stacey are the driving forces behind The Local Guys brand.

Prior to The Local Guys, Jarrad and Stacey both worked in various job roles. Jarrad travelled the world and experienced a range of opportunities until he found his passion in the service-based industry over 10 years ago.ย Stacey worked as a qualified accountant at a reputable firm.

As a married duo, Jarrad and Stacey have owned multiple hospitality and retail franchises and businesses. Having had previously been Franchise Partnerโ€™s themselves, Jarrad and Stacey worked in all areas of business (from marketing to accounting, all the way through to customer service).

As a result, these businesses enabled them to learn the franchise model from a Franchise Partnerโ€™s perspective. They quickly became aware of the positives and negatives of franchising and have used these experiences to shape The Local Guys brand. They know and understand what Franchise Partners are looking for in business and know what it takes to become a successful Franchise Partner.

However, with the desire to start a family and have a healthy work-life balance, they knew that the success and flexibility that the service-based industry could offer them outweighed all other possibilitiesโ€ฆ and so this is where they decided to focus their attention. As a result, Jarrad and Stacey have never been happier, and in 2020 they welcomed their first child into the world.

Jarrad has been working in the service-based industry for more than 10 years and has managed clients, ranging from small businesses to national companies. Over the decade, Jarrad has proudly won and managed many large tenders with government bodies and commercial businesses nationally.ย Additionally, Jarrad has trained and supported many technicians over the years.

Jarrad and his team are exceptionally passionate about the industry and franchising. Itโ€™s this depth of experience and passion that he shares with the Franchise Partners.

Goulding Family
About Our Technicians

About Our Technicians

At The Local Guys โ€“ Pest Control, all technicians are Franchise Partners. This means you are working with the owner of a small business local to your area, rather than just an employee. As a result, our technicians take pride in their business and are dedicated to providing the highest quality service possible to their clients.

All of our pest control technicians are required to have a current:

  • Police Clearance Check
  • Working With Children Check (WWCC)
  • First Aid Certificate
  • Full Pest Control Licencing to Operate
  • Driverโ€™s Licence and Branded Vehicle
  • Gun Licence (where required)
  • Working Safely at Heights Certificate (where required)

All technicians are uniformed and have $20,000,000 in Public Liability Insurance.

Meet Our Support Centre Team

Meet the incredible Support Centre Team at The Local Guys. They're not your typical support crew; they're your friendly neighbours in the franchise family, always ready to make you feel right at home with a genuine commitment to providing exceptional customer service. Our Support Centre Team is the backbone of The Local Guys. They are known for their friendly demeanor and dedication to delivering exceptional customer service. When you connect with them, you can expect a warm and welcoming experience, as they assist you in a professional and efficient manner.

Meet Our Support Centre Team

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Giving Back

At The Local Guys Pest Control, we believe in paying it forward, one meal at a time! We understand that business is important, however, we also believe it is important to give back to those in need. Every time we complete a pest control job for any of our clients, we donate $5 to World Vision Australia! This has been one of our practices since the beginning of The Local Guys brand and as a result we been fortunate enough to donate thousands of dollars to a wonderful cause.

World Vision Australia uses all donations within Australia to help bridge the gap in many of our Aboriginal communities. Our clients know when they work with The Local Guys Pest Control, not only are they protecting themselves, their homes and their businesses, but they are also giving back to the community.

Download Brochure (PDF)

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  • Instant, personalised assistance from a friendly voice.
  • Tailored recommendations based on your budget and requirements.
  • Enjoy the flexibility of customising the scheduling of your pest control service.
The Local Guys Support Centre Team
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