In some cases, people do not know where to begin and how to contact a pest control company. Here is a complete overview of how the pest control process works.

• Contact Us: The first step to hire The Local Guys – Pest Control Yatala Vale Team is to contact us. Our Support Centre number is 13 11 05, but it is recommended to use it when you have an urgent situation that requires an immediate response. Alternatively, you can send us an email via admin@thelocalguys.com.au or submit a quote via our contact page. No matter the way, we will contact you.
• Quote: After contacting us, it is time for us to contact you to speak about your pest problem. We gather all the information and ask about all the details before passing them to one of our qualified exterminators. Within 2 hours, we will contact you again after studying all the information to provide you with a detailed price breakdown. You can contact other pest control businesses to make sure that our prices are fair and competitive.
• Accepting the Job: if you are happy with the price, now, you can hire us to start our pest control process.
• Scheduling the Job: The technician in charge of your job will contact you to schedule your service. We let the clients decide the most suitable day and time for them.
• Performing the Job: Our pest control process has two main parts. The first part is to inspect your home or business well and the second part is to treat the problems. This is applied to any pest control problem whether it is treating termites or getting rid of rats and mice. Our process is perfect and comprehensive. You can rest assured that every corner of your place will be checked and treated to achieve optimal results from the first visit.
• Reporting: After completing the job and making sure everything is okay, we will provide you with a comprehensive report about the findings, our services, and any recommendations to make your place safer.
• Follow-Up Services: Follow-up inspections are necessary in some cases to make sure that the treatment process has achieved the required goals. Besides, some clients ask for regular inspections and treatments to prevent any future pest problems or infestations. In both cases, you can rest assured that we are here to keep your place safe. We remind our clients when the next treatment appointment is due to help them keep their pest concerns under control. You know how busy life is so leave it to us and we will make sure that your place is always pest-free.

At The Local Guys – Pest Control, we are competitive with our pricing. This is why we believe we are more affordable than our competitors. We understand pest control can be a costly expense – that often comes at the worst times and requires immediate attention. We also understand that a lot of pest control issues are not the client’s fault. For these reasons we aim to provide the highest-standard service possible for a reasonable cost. Additionally, unlike some other franchises, at The Local Guys – Pest Control we have much lower overheads. This is because each of our technicians are local small business owners. Lower overheads, mean lower costs for the consumer.

If you receive a cheaper written quote elsewhere, you may discuss price matching with the technician (at the discretion of the technician).

The Local Guys – Pest Control have a range of different payment options available. Not only do we take cash payments, but each technician also has EFTPOS payments available for on the day payment. Commercial businesses may pay on the day or receive an invoice to be paid at a later date (dependent on technician’s terms). We understand that pest control costs can be an unexpected outlay, therefore, we have payment plans available (conditions apply). Please discuss this with our technician for more details.

Determining the best treatment to be used for your problem is tricky. As a homeowner or business owner, you are not a pest control expert or an exterminator. So, how do you know that the technician we are going to send is an expert and highly qualified to make your place pest-free? We suggest asking us the following questions and find out yourself if we are experts or not.

• What is the kind of pests or insects in my place?
• Are these pests and/or insects common in your area?
• How serious is the infestation?
• At what stage of life are the insects in my place, egg, larva, pupae, or adult?
• How long has the infestation been in my place?
• Will this kind of pests or insects invade my place again?
• How often should I hire a professional exterminator to inspect my place?

Take notes or record the answers you receive from our Pest Control Yatala Vale team and do your online research to see if we are experts or not. We recommend asking the same questions to other pest control experts and we are sure that you will find out that we are the best, most knowledgeable in the industry.

Yes, we offer written quotes for our clients. We know that estimates just an estimate that may change over time and some clients do not put their trust in companies easily. Also, we are aware that some other companies use low estimates as a way of getting new businesses and then find ways to add additional charges.
Our prices are fair and transparent, and you can check our online reviews to see how honest we are.
At The Local Guys – Pest Control, we do not offer estimates. When you contact us, we will get all the information we need and may inspect your home first because providing a firm price that we can stand behind knowing that it is just fair.

It depends. Modern pest control treatments are eco-friendly and designed perfectly to get rid of pets without causing any health problems to people and their pets. Clients should inform our technicians if they have any exotic pets such as snakes or birds to determine whether it is safe to use certain products around them or not. These pets have different biology and metabolism and can be affected by pest control treatments that are used near other pets such as dogs and cats.

The Local Guys – Pest Control Yatala Vale experts will clearly explain to you why our treatments are safe and whether you need to leave your place during the treatment process or not. In most cases, you do not have to leave your home while our pest control technicians do their work.

Yes, we will not only get rid of the pests at your property but prevent them from coming back. We know that many other pest control companies get this question wrong but we do not.
The Local Guys – Pest Control team knows that when it comes to pest and insect infestations, it is not enough to eradicate the visible pests. The optimal results are achieved by working on eliminating all insect and pest infestations and taking preventive measures that prevent them from invading your home or business again.

We believe that preventative pest control measures are as important as the primary treatment plan. That is why we offer free service periods after the initial treatment to make sure that the problem is gone completely.
It is just part of our job to make sure that the pests will never invade your home again.

If it is raining or about to rain at the same time as your pest control appointment, we will inspect the inside of your home or business first. If the rain stopped while checking inside, we continue our process and work on the outside of your home. If the rain continues, we will reschedule the outside work and come back to your place as soon as possible.