Pest Control Kensington

We recommend that you do not clean the spider webs away for up to two weeks after your spider treatment. This promotes a more effective outcome because the chemical residue left on the web will continue to treat all insects that come into contact with it.

When you choose The Local Guys – Pest Control, you are:

• Supporting a local small business: You are giving back to a local family in your community. Your technician is local in your area, who is also driven by giving back to their local community.
• Dealing with the owner of the business: When you engage with the technician, you are dealing with the owner, rather than an employee. Therefore, you can be rest assured knowing they will take extra pride in completing the job correctly the first time!
• Giving back: We donate $5 from every job completed to World Vision Australia. Our customers know when they use or services, not only are they protecting their homes and businesses, but they are also giving back to those in need in their community.
• Working with a SA family owned and operated franchise: The Local Guys – Pest Control was established in South Australia by a local family who are passionate about the industry and the clients they service.

The Local Guys – Pest Control offers:

• Competitive pricing: Because you are dealing with a small business, rather than a large corporate company, we are able to offer affordable pricing.
• Free service periods: As a part of our 100% customer satisfaction guarantee, we offer free service periods on all pest control jobs. This means we guarantee our work and can provide you peace of mind. The ongoing support means we will return for free until your pest control concerns are gone!
• Professionalism: At The Local Guys – Pest Control, we pride ourselves on our professionalism. We believe in taking the stress out of your pest control concern, from the first phone call to the completion of the job. This is why we offer our 100% customer satisfaction guarantee.
• Follow up notifications: We understand that life can get busy, which is why we want to take the stress out of having to remember to rebook your pest control protection. We will contact you when your next service is recommended.
• Trained technicians to the highest standard: Every technician at The Local Guys – Pest Control Adelaide undergoes comprehensive training and holds all of the required licencing to operate. Our technicians must have a current police clearance check to ensure the safety of our clients.
• Availability state-wide: We offer our pest control services across the state of South Australia… We aim to support all South Aussies pest control needs. No job is too small, big or far!
• ‘Safety First’ Focus: Safety is so important to us at The Local Guys – Pest Control Adelaide, that it is one of our six company values. We aim to protect our clients and their families, homes, and businesses from all their pest concerns, in addition to providing a safe treatment plan.
• Appropriate Documentation: Our technicians provide comprehensive reports for every pest control service in accordance with the Australian standards. A ‘Certificate of Treatment’ is also provided for termite protection services.
• The latest technology, products, and procedures: The Local Guys – Pest Control Adelaide only work with the best suppliers in the pest control industry to provide you with the latest and most effective outcomes. Our technicians are trained and receive ongoing support and training from the manufacturers and the Support Centre.

Inspection

Upon our arrival, you will be greeted by one of our friendly pest control technicians. Before we begin the inspection, we will discuss your pest issue with you. This ensures we are well informed so we can determine the best course of action. Some of the things we will discuss with you, include:

• Pest species
• Location
• Reason for activity (why the pest is there to begin with)
• Treatment options
• Budget

Once we have been informed of all the details, we will inspect all the areas of concern. This inspection will be different for each service. However, during every inspection we are not afraid to get down and dirty to ensure we are conducting a thorough and detailed inspection. Areas of inspection may include:

• Roof voids
• Subfloors
• Gardens
• Sheds
• Internal and external areas of building

Treatment

Once the inspection has been completed, the pest control professional will inform the client of their findings and recommendations for treatment. We will provide several different options, based on the best course of action, budget and any other concerns you have.

Our technicians are trained to use various techniques and products to treat your pest control concerns, depending on the level of infestation and the location. We understand pest control is not a one-size-fits-all measure… and therefore, we tailor each pest control job to ensure the best results every time!

After you agree upon a treatment plan, the technician will walk you through each step, so you are fully informed of the process that is to be performed. Additionally, they will discuss with you what they require from you to ensure you and your family are kept safe.

Reporting and Follow Up                                          

Upon completion of the treatment, you will be provided with full reporting outlining the service and any other future recommendations to prevent future pest infestations. Not only do we want to help you eliminate your pest control problem, but we also want to prevent you from experiencing it again.

Our professional technicians will inform you if you require any follow up treatments. We will also contact you when your next suggested treatment is due, so you do not need to worry about having to remember to rebook in! We want to make all of your pest control issues as stress-free as possible, which, to us, includes not only the treatment, but also the follow up process.

Yes! At The Local Guys – Pest Control, we are confident in our practices. This is why we offer free service periods on all of our services. The length of these warranty periods vary depending on the service provided. For example, a cockroach free service warranty is 3 months after the initial service date (conditions apply). Therefore, if you are still seeing live cockroach activity within this period of time, all you need to do is give us a call and the technician will return and retreat until the problem has been rectified to your satisfaction.

In regard to termite protection, we also deal with Australian leaders in termite management systems, such as Exterra. Exterra offers a $250,000 timber replacement warranty on homes that have their termite management system installed (conditions apply).

We understand having pests in your home or business can be unsettling, this is why we have these warranties in place, so you can feel assured that we will provide 100% satisfaction guarantee on all of our work.

At The Local Guys – Pest Control, we are competitive with our pricing. This is why we believe we are more affordable than our competitors. We understand pest control can be a costly expense – that often comes at the worst times and requires immediate attention. We also understand that a lot of pest control issues are not the client’s fault. For these reasons we aim to provide the highest-standard service possible for a reasonable cost. Additionally, unlike some other franchises, at The Local Guys – Pest Control we have much lower overheads. This is because each of our technicians are local small business owners. Lower overheads, mean lower costs for the consumer.

If you receive a cheaper written quote elsewhere, you may discuss price matching with the technician (at the discretion of the technician).

The Local Guys – Pest Control have a range of different payment options available. Not only do we take cash payments, but each technician also has EFTPOS payments available for on the day payment. Commercial businesses may pay on the day or receive an invoice to be paid at a later date (dependant on technician’s terms). We understand that pest control costs can be an unexpected outlay, therefore, we have payment plans available (conditions apply). Please discuss this with our technician for more details.

Prior to any of our pest control treatments, your technician will discuss with you the required steps of preparation and outline a step-by-step walkthrough of the treatment. This may include:

• Putting away your pet’s food and water bowls
• Putting away any food into cupboards, as inside cupboards will not be treated during a general pest control treatment
• Covering aquariums (fish and reptile enclosures)
• Putting away any toothbrushes
• Clearing away stored items from the outside perimeter
• Put away any children’s toys/ pacifiers/ bottles and anything that your child may put in their mouth
• Put away your kettle inside a cupboard

Then, sit back and relax while we take care of it! If required, the technician will tell you how long you need to stay away from the areas of treatment and when it is safe to return.

A pest control expert will always provide more effective results than a DIY treatment. Many people try DIY treatments because they believe it will be cheaper and more convenient… However, the reality of DIY pest treatments:

• Only provide temporary fixes: This may feel like you are saving money, however, as the issue is only being band-aided, in the long run you will spend more time and money trying to find the best treatment… and often eventually will call in a professional anyway. Think of the time and money that could have been saved if you contacted a professional pest controller from the start!
• Can be dangerous: When a professional pest controller treats your home, they are trained and experienced. DIY treatments can be dangerous when your inexperienced and dealing with dangerous chemicals and potentially dangerous pests.
• Are not used by someone with a trained eye: Anyone can use a DIY treatment without understanding what they are actually treating and the requirements to eradicate the concern effectively. A pest controller has been trained to correctly determine the best treatment plans for every situation.
• Can have legal ramifications: When dealing with protected species, such as possums, you need to be licenced and have the correct knowledge around government regulations set in place to protect Australia’s wildlife. Not abiding by these laws (including removing or mis-baiting) can lead to major fines.

For a short period after your treatment, you will still see pests as they are being forced from their hiding places. This is a part of the treatment process. Once you start seeing dead pests around your home, this is a sign of the treatment doing its job.

If, for any reason, you continue to see live activity within your free service period, notify your technician and they will happily come and retreat the problem areas, until your satisfaction.

Although unlikely, an odour can occur after a rodent baiting treatment. If this is the case, please notify your pest control technician. As a part of our free service period, we will return to your premise to rectify the concern.

It is a recommendation as per the Australian Standard that your home/ business is inspected every 12 months as a minimum for termite activity. For general pests, this can be completed at your discretion, however, we recommend you have an inspection/ service completed every 6 months. Regular inspections are a part of prevention! Prevention is better than treatment as you are protecting your home/business before the problem occurs.

Termites

• Inspection: Using specialised technology, Comprehensive written report, with findings and recommendations
• Treatments: A range of baiting and chemical processes available for colony elimination
• Protection/ Prevention: Chemical prevention treatment or termite monitoring and baiting systems

Flying Insects

• Bee control: Removal and relocation or eradication treatment available
• Fly control: Fly deterrent and prevention options for both residential and commercial situations available,
• Wasp control: Eradication treatment
• Moth control: A range of processes available depending on species
• Mosquito control: Prevention and deterrent treatments

Crawling Insects

• Spider control: Preventative and barrier treatments available for indoors and outdoors
• Ant control: Baiting treatments and barrier control treatments
• Cockroach control: Baiting and deterrent treatments for both Residential and commercial available
• Bed bug control: Elimination and control processes according to code of conduct
• Flea control: Elimination and preventative treatments
• Millipedes, centipedes, earwig control: Preventative barrier treatments
• Silverfish: Elimination and preventative treatments
• And more…

Animals & Rodents

• Possum control (protected species): Removal and proofing
• Bird control: Proofing, deterrents, and control
• Mice and rat control: Eradication, proofing, and preventative services for both Commercial and residential available

We have broken up our pest control process into seven easy steps!

1. Contact Us: You can contact the Support Centre by calling 1800 056 225. We recommend you do so for urgent matters as we will be able to assist you immediately. Alternatively, you can email us at [email protected] or submit a quote request via our contact page.
2. Quote: After speaking with you about your pest concern, we will take your details and pass them onto one of our qualified technicians. They will contact you within two hours to provide a comprehensive price breakdown. From this, you will be able to see just how competitive our prices are!
3. Job Accepted: If you are happy with the quote, all you need to do is give us the green light!
4. Schedule Job: The technician servicing you will contact you to schedule in your pest control service. They will commence on a day and at a time that is suitable for you!
5. Perform Job: Our job process consists of two parts: The inspection and the treatment. Whether it be treating termites, or removing a family of rodents from your home, we will leave no stone unturned to ensure we achieve the absolute best outcomes the first time.
6. Report: After your service has been completed, we will provide you with a full detailed report, which will outline the service and any future recommendations.
7. Follow Up: For some pests, a follow up inspection is required to ensure the treatment process is successful. Alternatively, some clients may want regular treatments to prevent future infestations. Either way, you can leave it to us to follow up when your recommended treatment is next due. We want your pest control concerns to be hassle free – you don’t need to add this to the list of things you need to remember, we will do that for you!

Yes! It is a requirement at The Local Guys – Pest Control Adelaide that all technicians are fully licenced and insured. We only have the best in the industry onboard our team. We do this to ensure the protection of our clients and their homes, provide peace of mind and maintain our high standard of business.

When you deal with The Local Guys – Pest Control, you can rest assured knowing every technician has:

• Current Police Clearance Check
• Current Working with Children Check (WWCC)
• First Aid
• Public liability insurance of $20,000,000
• Pest Control licence (trained to the highest level)
• Termite and timber pest licence
• Gun licence (where required)
• Working Safely at Heights Licence (where required)
• Current Full Driver’s Licence

Yes! All services provided by The Local Guys – Pest Control are safe for your family, pets and garden. At The Local Guys – Pest Control safety is paramount – so much that it is one of our company’s six core values. We adhere to all state and government regulations and all technicians have been trained to the highest standard to ensure they are experts in the Pest Control industry. Additionally, The Local Guys – Pest Control have extra safety protocols set in place and only use approved products from quality suppliers to ensure the safety of our clients and their environments are protected.

Pests will continue to be apart of our everyday lives, which is why the pest control industry is important for everyone. Here are some reasons why:

• Safety: Although pests are often viewed as just a nuisance, safety is also a major concern. In regards to children and pets, bees, wasps, and spiders can be critically dangerous.

• Building damage: The structure of homes can be compromised by termites, which can lead to irreversible damage that is not covered by home insurance. Additionally, electrical faults can occur from rodents and birds gnawing at electrical wires, which can lead to fires and electric shocks. Water damage can also occur from damages to plumbing and drainage from pests, which can lead to termite attraction and mould.
• Health: Pests, such as pigeons, rodents and cockroaches are known carriers of harmful diseases, which can be spread throughout your home and contaminate your food.
• Peace of mind: Pests can be unsettling; therefore, a technician can provide you and your family peace of mind from their presence. Pest control prevention options are also available.
• Compliance: Pest Control is essential in many commercial businesses, including the food and hospitality industry to ensure the health and safety of anyone who come into contact with the business.

Pests can enter the home in a variety of ways. This may include:

• Entering through an open door or window
• Transported in via laundry, groceries, second-hand furniture, pets, etc
• Cracks and crevices

If you are finding pests in your home, you should also consider why they are present as well as how they are getting inside. Factors which may increase the attraction of pests in your home may include:

• Food and water sources
• Cleanliness
• Pets
• Warmth and shelter
• As a result of another pest issue (birds nesting can bring bird mites into your home)

Yes! All of our technicians provide bee relocation options (dependant on the client’s preferences and the hive’s accessibility) to ensure their safety. Due to extinction concerns, we make a conscious effort to protect their existence. We understand bees are important to our ecosystem, which is why we work closely with beekeepers.

Yes! All of our technicians provide bee relocation options (dependant on the client’s preferences and the hive’s accessibility) to ensure their safety. Due to extinction concerns, we make a conscious effort to protect their existence. We understand bees are important to our ecosystem, which is why we work closely with beekeepers.

It is common for rodents and animals to enter the roof void for safety and warmth. If you believe you may have something in your roof void, you may hear:

• Scratching
• Scurrying
• Gnawing
• Movement
• Screeching

If you are unsure of what pest it is making these noises, At The Local Guys – Pest Control, we say:

“A mouse sounds like a rat, a rat sounds like a possum, and a possum sounds like an elephant.”